Darryl Ellis
I purchased the 5 mm gold rope chain in 2016. It had since tarnished. I contacted the company and they immediately sent me a replacement chain. The chain looks great and last a long time. The customer service is amazing.

Carolyn Fuentes
I have to tell you about my experience with Lifetime Jewelry. I purchased a 5mm Rope Chain Necklace from them in 2019 and it was just stunning. It had the look and feel of real, solid gold. I didn't wear it every day, but over time, after 4 years, it started to show some wear and tear. I contacted Lifetime Jewelry support and they were incredibly helpful. They immediately replaced my necklace with a new one without any cost to me. This is a true testament to their "free lifetime replacement guarantee". I was so impressed with their customer service that I am definitely going to buy other necklaces and bracelets from this store. Overall, I would highly recommend Lifetime Jewelry to anyone looking for high-quality jewelry and excellent customer service.

Christine Lewis
He’s four years old, and he likes a little bling. The chain is beautiful and feels nice and sturdy. Definitely a bargain

Connor Ramirez
My son has only had this necklace for 3.5 months and it's starting to leave a green ring around his neck.

Samantha Kirk
7/22/2020 update: Lifetime Jewelry's customer service is outstanding. I have had to use the warranty twice. After a couple years of wear (including in the shower and in bed), the chain was looking a bit tarnished & dull. We submitted for a warranty replacement and received it very timely. The new chain made me realize how dull the old one had, in fact, become. Then, the clasp broke on that one and we submitted for another replacement. Lifetime Jewelry came through again with a whole new chain. My son loves the look of the chain and wears it constantly (except during basketball). I'd recommend this purchase to anyone looking for affordable lifetime jewelry.I wasn't going to spend hundreds of dollars getting a gold chain for my teenage son. This one is beautiful. He's thrilled that it's 24-karat gold even if it's only plating. It's just what he wanted. I like that it's thick plating AND that there's a lifetime warranty. I hope not to use the warranty, and I hope that if the time comes it will work out - it's just nice knowing I'm not spending a lot of money for something that will be trash in less than a year.

Michael Bell
It's actually everything your display said it was.Its a perfect fit & looks real nice.Thank you Amazon

Regina Lewis
I ordered a 5mm white gold chain. I knew the description was not accurate because it said 24k gold. Well everyone knows that white gold is not 24k gold since other metals are mixed with it to make it white. From the looks of the chain I suspect it is rodium plated as a lot of white gold is. That’s ok. Also the chain came in a plastic bag that said 5mm but the chain measures 4.1mm and I am being generous. When I ordered it I thought 5mm might be too big so that’s ok. All that said I will not return it because it is very beautiful. Just wanted to let everyone know what to expect.

Dana Forbes
I purchased this LIFETIME JEWELRY 5mm White Gold Chain for Men & Women 24k Real Gold Plat on July 20, 2021. This is one of the best products, I ever used and after two years of using it I have some problem in hook and I requested LIFETIME JEWELRY and I got a reply from JON from LIFETIME JEWELRY. The replacement process is so smooth and hassle free. I salute them for their professionalism and their behavior. They immediately replaced my gold chain with a new one without any cost to me. I must say that is why they are best in the market and they deserve the best. Thanks again for their high-end product and one of the best customer services. I suggest my friends to use their products.