Vanessa Martinez
I ordered this necklace as a birthday present. It did not arrive the day it was expected and tracking was showing it was running late. I contacted the seller and they responded immediately, determining that the item was lost with the shipping carrier. I had expressed my concern about getting it before the birthday as it was a gift and Efy went out of the way to overnight me another necklace to be sure that it arrived in time! The necklace itself is a beautiful quality item with very nice and bright cz stones. It also included some extras such as a polishing cloth, anti tarnish storage bag as well as a gift box, bag and matching tissue paper. I was really surprised at the quality for the price! This is a seller that stands behind their products and cares about customer satisfaction and service, which is something that is becoming rather rare. My mom loved the necklace! Thanks again Efy and team, I really appreciate all of your effort!
